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Configuration Administrator - IS Customer Experience

Location: Chennai
Company: Expeditors
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"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder...
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
How we describe our team
We are a multi-talented team who owns the infrastructure of our company's modern and seamless, customer-facing digital experience, built as an external suite of tools for our customers, vendors, service providers, and employees. We are Configuration Engineers, System Administrators, Database Engineers, System Analysts, Product Managers, and Scrum Masters working with systems based in the Cloud and On-Prem. We are empowered as a team to make the right decisions to support our Application Development teams, with a focus on continuous learning, adaptation, and change to ensure our company is a technology leader in the Logistics industry. We provide stable and reliable environments and tools to allow for that change with minimal impact. We are the team ensuring the foundation is good so that the house is stable, and try to have fun doing it!
Why we like it here
Communication and Collaboration with team members dedicated to the work, but keeping a focus on work life balance. Celebrating each other's accomplishments and trusting each other to provide honest feedback. Discussing new ideas and creating the path forward together. We strongly believe in a vision to create unlimited opportunities for our people through sustainable growth and strategic focus, inspiring our premier customer-focused logistics organization.
What are we building
Scalable system infrastructure for nine Development teams in two countries for one web based application utilizing RHEL, Azure Cloud, Ansible, GitLab and other technologies as we continue to grow. This application called EXP.O NOW is our company's leading customer facing digital product. It drives our business, improves user experiences with modern upgrades, while staying modular and adaptable. We set expectations to deliver best in class results with timeliness to capture eager markets, looking for innovative approaches to overcome the challenges faced by Development, Operations, Continuous Deployments, and most importantly our Customers!
Who we need and what is the Configuration Administrator Job Description
A Configuration Administrator/Engineer works on projects or tasks that ensure consistency & stability in design & implementation of software tools used in the development of software & asset management in the production environment. Be creative during collaboration on best practices and ways to improve performance along with efficiency. Possess resolve for troubleshooting complex and simple issues alike. They will have a keen eye for recognizing inefficiency and take the initiative to simplify processes for their team and customers. A solid understanding of automation and infrastructure as code would be desired!
Primary Responsibilities
- Utilizing Infrastructure as Code best practices, develop, maintain, and enhance systems using Python, C, and bash
- Provide recommendations to management through research and review of recent industry solutions in various configuration related tools/technologies.
- Perform upgrades for owned tools Nexus, GitLab, k8's, Apache, Tomcat, etc.. with ability to utilize Ansible.
- Create documentation and training material; provide training to others to ensure cross collaboration.
- Support to sysadmins during os patching by ensuring the application started after the patching.
- Analyze the design issues and suggest better solution.
- Create Roadmap and implement as per the plan.
Qualifications:
Minimum Qualification
- 7+ years of DevOps experience as Config Admin or similar role Excellent troubleshooting and problem-solving skillset.
- Past participation in major systems rollouts and deployments
- Solid foundation in internet and networking concepts
- Proficient UNIX/LINUX scripting knowledge (PERL, Bash, etc.)
- Ability to formulate a design strategy from a mix of business requirements, concept documentsand verbal descriptions
- Outstanding communication skills, including oral, written, motivation and presentation skills.
Desired Qualification
- Inter-application messaging experience (JMS, Kafka, AMQP, etc.)
- Hands-on experience with UNIX/Linux/Solaris
- Hands-on experience with Docker and Kubernetes including deployments
- Cloud deployment models and concepts - Azure/AWS/GCP
- Hands-on experience with Configuration Tools: Jenkins, Nexus, GitLab, Ansible, chef , etc..
- Experience in ELK, file beat , metric beat, ops-view.
- Experience in DevOps and CI/CD pipeline
- Managed File Transfer system experience
- Java programming experience is advantage
Benefits:
- Paid Vacation, Holidays, Sick Time
- Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
REPORTING STRUCTURE
Manager - IS Customer Experience
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