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Senior Security Engineer - Customer Engineering

Location: Mumbai
Company: NTT America Solutions, Inc.
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Want to be a part of our team?
• Strong technical and subject matter expertise in at least four or more of the following security specialties:
i. Next Generation Firewall Unified Thread Management (UTM): Palo Alto, Cisco ASA/Firepower, Checkpoint, Fortinet
ii. SSL VPN: Pulse Secure SSL VPN, Cisco Anyconnect
iii. Content Filtering/Proxy: Bluecoat, Websense, Zscaler
iv. SIEM products
v. AAA services: ACS, Radius, RSA
vi. Load Balancers: F5 BigIP LTM/GTM, Citrix Netscaler
• Network Security (multi-vendor) experience
• Intermediate knowledge of Cloud Infrastructure Management: Cloudstack, Openstack, Virtualization (KVM, CentOS) is an added advantage
• Extensive implementation experience on Palo Alto, SSL VPN's and other security products
• Should have knowledge of security best practice and device security hardening knowledge
• Working knowledge and hands-on experience on Linux/Unix OS is desirable
• Understanding the business requirements and working with customer and sales team for optimal solution
• Attend client calls and other technical meetings and working across shifts depending on the implementation schedule
• Experience in a Global environment for implementing security solutions
• Flexible with work schedule to align with migration or implementation window in 24x7 global environment
• Excellent communication skills and ability to handle high pressure situations independently
• Analytical thinker willing to "think outside the box" to resolve customer impacting situations
• Act as an escalation for Operations to resolve the business impacting critical issues
• Exceptional documentation and communication skills
Business Unit - Global Operations Center
Information Asset Classification: General
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© NTT Global Networks 24 February 2022 | Version 2.0
• Aptitude and desire to learn advanced Network Security services
• Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management
• Ability to thrive in a fast paced, multi-cultural, customer-oriented environment
Working at NTT
Responsible for implementing end to end security solutions for enterprise customers. The key task is understanding the business requirements, collaborating with various internal teams including sales/vendor/customer, highlight risk and provide mitigation plan and timely implementation of the solution
• Attend client calls and other technical meetings
• Working across time zones depending on the implementation schedule
• Excellent documentation skills and creating SOP's and MOP's
• Hand holding to Operations on implemented projects for smooth transition to Operations
• Act as an escalation for Operations to resolve the business impacting critical issues
• Perform the minor/major changes as per defined SOC process and work instructions
• Subject Matter Expert (SME) for select products
• Attend CAB meetings and provide comprehensive maintenance plans for change management review and approval
• Security Performance Tuning
• Review code upgrade and test implement before rolling on to production
• Cross-train and mentor juniors
• Any additional task given to the incumbent from time-to-time based on business needs
What will make you a good fit for the role?
• Minimum 7+ years of progressive, relevant implementation experience working in a complex network environment for Global customers
• Bachelor's in engineering - Computers/Electronics/Communication or related field
• Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience
• Knowledge of ITIL will be beneficial
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
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