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Senior Specialist

Location: Delhi
Company: NTT America Solutions, Inc.
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Senior Specialist
Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?
If you join our growing global team, you'll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies - who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You'll be part of a team who's passionate about making a difference to the way technology shapes how we live and work - whether it's protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.
You'll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we'll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.
Want to be part of our team?
Develops specific marketing plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena.
Develops business plans and product positioning in the marketplace.
Oversees market research, monitors competitive activity and identifies customer needs.
Establishes pricing strategies. Works with engineering, manufacturing, and sales to develop new products or enhance existing product(s) or product line(s).
What you'll be doing
The GTM Solutions Specialists participate in the delivery of solution design, configuration, and escalated problem management of solutions and services in client environments. This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals. They work towards expert-level certification, whilst at the same time developing business knowledge.
Key Roles and Responsibilities:
- Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
- Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design, and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client's requirements.
- Provide user support and assist with troubleshooting and design, configuration, and escalated problem management.
- Participate in the development of technical training and training programs.
- Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
- Collaborate with internal stakeholders to define the solution roadmap and milestones.
- Work on strategic projects that enhance current solution concepts and/or the creation of new ones.
- Work closely with the sales team to evaluate and activate new accounts.
- Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.
- Understand the client's environment, business needs and provide expertise and consulting on the relevant solutions.
- Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.
Knowledge, Skills, and Attributes:
- Strong understanding of IT industry environment and business needs
- Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change
- inability to lead technical design workshops with the client and NTT stakeholders
- Possess good technical, quantitative, and analytical skills
- Possess the ability to work with clients and business teams to create client-orientated solutions and services
- Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
- Ability to recognize opportunities for enhancement and continuous improvement
- Ability to engage with a variety of stakeholders and colleagues at all levels
- Ability to establish and manage processes and practices through collaboration and the understanding of business
- Ability to manage urgent and complex tasks simultaneously
- Academic Qualifications and Certifications:
- Bachelor's degree - BSc / Bcom Informatics Qualification preferred
- Project Management certification
Required Experience:
- Demonstrable experience in a similar role within a related environment
- Experience working across multiple domains
- Project management experience
- Demonstrated experience working with clients to understand their requirements and define appropriate solutions
What would make you a good fit for this role?
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
We are proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
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