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Analyst, Web Production

Location: Hyderabad
Company: Dell Technologies
Direct Employers
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Web Production Analyst
The Global eCommerce organization is designed to enable globally consistent online experiences and capabilities, exponential sales growth, fulfil globally consistent SLAs for operational and experiential updates and accelerate the focus and momentum to transform Dell.com by maintaining parallel efforts to run and evolve the site.
The Digital Content Management team, part of Global eCommerce organization, is responsible for supporting content, rich media, product data, promotion pricing, and content setup needs for Dell digital properties on Dell.com and DellTechnologies.com. We support both the IT roadmap and the day to day content management business requested work.
- We support content for applications in both new and legacy domains for Dell.com, DellTechnologies.com, Premier and eSupport.
- We support IT roadmap projects through the delivery phase with content for testing, deployment and business readiness.
- We support the new product launch process - an extremely complex process of 32 weeks end to end, 8 VP organizations, 50+ milestones, 28 workgroups.
Content Management scope supports Dell's online customers enabling them to complete their purpose of visit - collaborating with stakeholders and partners to globalize and syndicate product and program content.
Our website showcases our world-leading, mold-breaking tech company at its best. Our Web Production team owns the site's overall content, application and development. From managing the development of editorial content to harnessing the potential of web-based programs, we ensure our website is fit for purpose and more. Using our considerable experience and creative vision, we work on graphics, animation and functionality, alongside icons, color schemes and web infrastructure so our product range can come to life online.
Join us as a Analyst on our Web Production team in [Hyderabad] to do the best work of your career and make a profound social impact.
GENERAL SUMMARY:
The Web Production Analyst will work as part of the Merchandising Operations team to set up & maintain merchandising of configs/order codes using CMS tools, as well as merchandising/discounting visible to sales agents in offline sales tools.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Setup & maintenance of online merchandising content using DMA and Eldorado tools.
Merchandising Analyst will be responsible for supporting the Merch manager with merchandising activities in the AMER region.
Key activities include supporting the key functions of merchandising including product and promotional strategy
Maintain and Support Marcom Optimization plan - i.e. SE, Marcom landing pages, Co-Marketing activities.
The team will support all lines of business: tablets, gaming, notebooks, desktops, servers, printers, etc.
Drive 100% Quality, Accuracy & operational efficiency
Implement merchandising initiatives for online growth
Improve processes & SLA's to maximize performance & business flexibility
Support Marcom & Merchandising plan with dedicated bundling Key areas of focus for role include:
- Weekly and monthly transitions: Deals, CTO, site banners, New Bundle creation
- Prices and Promotions that are to be updated on a Daily/Weekly/Monthly/Quarterly basis
- Coordinate product launch/cycle refresh efforts
SKILLS/EXPERIENCE:
Candidates should have previous experience of working in a product expert or data-oriented environment with a strong focus on accuracy and hitting tight deadlines.
Ability to learn new technologies and thrive in a fast-moving operational environment
A positive team player with excellent interpersonal skills
High standard of written and verbal English
Ability to remain focused in a sometimes pressurized working environment
Ability to deliver tasks on time & maintain a continuous high level of productivity
A basic understanding of online marketing is desirable
Prior knowledge of working on any CMS system is required.
Should have atleast 3 years of work experience.
Education:
Bachelor's Degree required.
What you'll achieve
As a Web Production Analyst, you will design and develop web page layout, user interface graphics, icons, color schemes, the web infrastructure for new product releases and new web-hosted product offerings. You will work with subject matter owners and IT to ensure effective, updated and informative websites.
You will:
• Participate in the design, specification, implementation and maintenance of websites
• Implement and contribute to the development of website-specific standards, policies and practices
• Work with customers in design reviews, briefings and need assessments
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
• Excellent verbal and written communication skills
• Good knowledge of operating systems, internet/web and other tools and protocols
• Fair knowledge of website development and support
Desirable Requirements
• 1 to 2 years of related experience
Here's our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Application closing date: DD Month YYYY
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .
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