Apply for this jobThe Cash & Trade Proc Lead Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to serve as a technical authority and advise on directional strategy of their team. Responsibilities: - Provide in-depth and sophisticated analysis when defining problems and proposing solutions - Serve as technical expert on special projects or assignments for the Cash and Trade Operations team - Advise on resource management and allocation of work within the team/project - Process complex cash management transactions and tasks with effectiveness, efficiency and according to business requirements - Seek out and provide replies to requests for deliverables with internal and external clients and vendors - Advise and/or coach new or junior level team members - Maintain a comprehensive grasp of how business areas collaborate towards achieving business objectives - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: - 6-10 years of experience in cash and trade operations in a similar industry - Effective verbal and written skills - Effective communication and analytical skills - Demonstrated subject matter expertise in one or more areas of Cash and Trade Operations Education: - Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. TTS Global Sanctions Quality Assurance and Continuous Improvement Manager - C13 Description Purpose of the Role Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and crossborder interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. The TTS Sanctions O&T is a newly created function supporting Sanctions processes globally across Citi's TTS business. This function strives to a) Make Sanctions processes a Competitive Advantage; (b) Drive efficient, agile technology and processes (c) Full compliance to strategic operating model across TTS lines of business (d) Build strong risk / controls focus, ensure minimal surprises and (e) Deliver on all targeted improvement programs This role serves as the TTS Operations manager directly managing a team of about 2-3 full time employees responsible for executing quality assurance requirements as per Citi's Sanctions Policies and Standards. Role will be part of a team that is responsible for broader governance and monitoring framework that maintains risk levels within the firm's risk appetite and protects the franchise in a manner consistent with the Citi policies and risk framework across all LOBs, namely Payments and Receivables, Trade, Commercial Cards and Account Services in 90+ countries globally. The role will engage with the TTS Operations and Technology Seniors on sanctions matters including but not limited to quality assurance outcomes. The incumbent will be also responsible for continuous improvement of Level 1 and Level 2 Sanctions dispositions execution across TTS businesses to not only ensuring quality but also consistency in a very efficient manner through data analytics. Key Activities - Proactively leads quality assurance framework of Level 1 and Level 2 Sanctions dispositions and provides governance and oversight for all TTS Operations. - Performing complex analyses of comparative data and monitoring trends to identify compliance related issues, managing escalations of issues (clients and internal) and ensuring all such issues are remediated in a sustainable manner. - Minimizing compliance related issues through proactive reviews of processes, management of risk and control processes (e.g. lessons learnt mechanism, review of processes etc.), root case analysis and embedding learnings across TTS. - Responsible for continuous improvement across TTS businesses for the execution of Level 1 and Level 2 Sanctions activities. Formulate improvement plans touching timeliness, disposition quality, consistency of processes and efficiency of Sanctions operations by leveraging data analytics. - Formulate strategies for individual and group remediations based on outcome of quality assurance. - Develop a strategy for training and feedback mechanism by leveraging the available data and outcomes of continuous improvement plans. - Serves as liaison with Internal Audit, and Compliance Assurance Teams on critical Compliance issues and oversees the implementation of related remediation. Collaborating with other internal areas including: ICRM Sanctions, Control Functions, and In-Business Risk to address compliance issues which may impact TTS business, products and procedures and ensures learnings are deeply embedded across Operations teams. - Managing and supporting O&T sanctions initiatives as required, such as the implementation of new Compliance systems, detective and preventive controls, and related project management work efforts. - Staying abreast of relevant changes to Citi sanctions policies, identifies impact of such changes on TTS procedures and proactively works with O&T teams globally to adopt such changes in manner that is consistent with policies and is sustainable on the long run. - Additional duties as assigned. Education level and/or relevant experience(s) - Experience in Transaction Banking products and handling regulatory / compliance matters; experience with influencing cross functional teams, experience in handling policies, issues and remediation. - Proven track in managing quality assurance functions. Experience in Internal Audit and Independent Risk Management would be an advantage. - 8+ years of relevant regional and/or global experience in a financial institution - A Bachelor's agree in any subject would be preferred - An advanced degree (e.g. Masters, MBA) OR certification like ACAMS, CIA, CFSA would be a Knowledge and skills - Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency. - Proven Analytical ability. Pragmatic problem solver, forward thinker with independence of thought. - The ability to analyze, model, interpret data, solve problems by adopting a methodical and logical approach - Strong interpersonal, influencing and written/verbal communications skills - Ability to work under pressure and manage tight deadlines. - Demonstrated success in driving and implementing process excellence - Demonstrable ability to interact with senior management and clients - Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach - Demonstrated success in Change Management / Process Re-engineering - Extensive experience in preparing and delivering senior executive-level presentations, superior Microsoft Office (MS PowerPoint and MS Excel) expertise including demonstrated capabilities with pivot tables and complex formulas.
Job Family Group: Operations - Transaction Services
Job Family: Cash Management
Time Type: Full time
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