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Business Lead - Affluent Sales Strategy

Location: Mumbai
Company: Citigroup
Direct Employers
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The Sales Support Senior Manager is a senior management level position responsible for accomplishing results through the management of a professional team or department in an effort to formulate and implement strategic plans to increase market share and maximize opportunities for growth throughout the marketplace. The Sales Support Senior Manager provides guidance to assist the team in cross-selling, closing deals, underwriting/credit practices and overall leadership of a sound lending activity.
- Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members as well as budget planning and approval
- Lead sales support team by performing day-to-day management, developing staff members, conducting regular one-on-ones, holding team meetings, and leveraging performance management tools
- Align team resources to accomplish key priorities and meet management goals
- Identify control deficiencies, implement solutions, and perform control reviews while
- Manage metrics to ensure service levels are met and provide consistent updates and communication to team and management
- Serve as escalation point for teams and clients, ensure timeliness of team replies to client, and maintain relationships with clients directly
- Develop and maintain relationships within the organization to inform and resolve issues
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- 6-10 years of relevant experience
- Experience in management and sales required
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63
- Demonstrated ability to manage multiple internal and external relationship
- Consistently demonstrates clear and concise written and verbal communication as well as demonstrated presentation skills
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
On March 30, 2022 , Citi reached an agreement with Axis Bank for the sale of Citi's consumer businesses in India. The transaction comprises the sale of the consumer banking businesses of Citibank India, which includes credit cards, retail banking, wealth management and consumer loans. The transaction also includes the sale of the consumer business of Citi's non-banking financial company, Citicorp Finance (India) Limited, comprising the asset-backed financing business, which includes commercial vehicle and construction equipment loans, as well as the personal loans portfolio. It excludes Citi's institutional client businesses in India. Citi remains committed and focused on serving institutional clients in India and globally. The transaction is expected to close in the first half of 2023 subject to requisite regulatory approvals. As this particular role operates within the scope of Citi's consumer businesses, the successful candidate will initially be employed by Citi, but on sale completion, her/his employment will transfer to Axis Bank.

Job Family Group:
Consumer Sales

Job Family:
Consumer Sales Support

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .
View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\EEO\Supplement\Final\JRF\QA\508c.pdf) .
View the EEO Policy Statement (\aa\policy.pdf) .
View the Pay Transparency Posting (\%20English\formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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