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Live Services Architect

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Location: Trivandrum
Company: Tryzens
Hours: Part time
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An opportunity has arisen for a Technical Architect to help drive our market-leading LiveOps team forward. Using your technical expertise in the e-commerce market and the tooling currently used, you will be responsible for:


  • Executing technical enhancements to improve automation and process efficiency within the LiveOps team
  • Identifying operational and technical enhancements to improve automation and process efficiency within the LiveOps team
  • Executing enhancements to our Monitoring Suite
  • Identifying potential enhancements to our Monitoring Suite in the current Monitoring tooling used at Tryzens

To succeed in this role, you will need to have:

  • Experience working in a production e-commerce environment
  • An understanding of the toolset used within the market to deliver a high-quality service
  • Experience implementing and enhancing monitoring solutions for e-commerce platforms
  • Experience in identifying technical operational enhancements to e-commerce environments
  • SFCC, Magento, and SAP commerce experience (highly desirable)
  • Experience using custom-built Monitoring Solutions
  • Experience with Jira, identifying and implementing enhancements to it to improve service quality and operational efficiency
  • Experience with Elastic Search, Grafana, Tagging (custom tags as well as GA tags), SFCC/Magento/SAP


  • Extremely competitive remuneration package
  • Technical training and certification
  • Flexible working hours
  • Food and gift vouchers
  • Work in a team of bright, friendly and cooperative people
  • Health insurance and Term insurance
  • Great work-life balance and 35 days annual leave
  • Interest free salary loans
  • Fresh fruit and snacks in the office
  • Regular team events
  • A positive and fun environment
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