Tech Support Engineer

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JOB DESCRIPTION TECHNICAL ASSOCIATE
1. Work with International Clients (US UK AUS).
2. Sales and Delivery of Technical Service and Support for APPLE(iOS, MAC)
3. Troubleshoot and resolve client tech issues related to MAC Deskstop, ipad, iPhones
4. Fixation of Virus & Malware Intrusion Etc.
5. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues.
6. Microsoft certified

JOB SPECIFICATION:
1. Fluent English Communication Skills.
2. Undergraduate / Graduate
3. Attention to detail.

OFFERING:
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY + ONE MEAL

KEY ACTIVITIES:
1. Provide Technical Support to International Customers through REMOTE.
2. Providing Technical Support related to any of the Product lines like computers, laptops, Operating system (Windows, iOS, Android), browser, email, chat , anti-virus, firewall, router, printer, scanner, computer hardware etc. Skills:- Tech Support, Communication Skills, Telesales and Business Process Outsourcing (BPO)

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