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ServiceNow Lead

Location: Pune
Company: Infobeans Technologies
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Job Description:

8-10 years of IT experience with at least 3 years in ServiceNow
ServiceNow System Administration Certified is mandatory
ITIL Foundation Certification would be a plus or can do before joining
Implementation Specialist would be a plus
Should possess good communication skills
Ability to handle and mentor/guide at least 4 team members.
Structured working approach and Positive Attitude
Should have valid Passport and ready to travel (Domestic/International) for 3-6 weeks.

Technical Skills Required

ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
Nice to have any one of below:
ITOM - CMDB, Discovery, Service Mapping
ITBM - Project Portfolio Management, Release Management, Agile
HRSD (HR Service Delivery) and Finance
GRC - Governance, Risk and Compliance

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