The Receptionist’s position is extremely important in any company, particularly larger companies. The Receptionists is responsible for carrying out mainly communication and administrative tasks. The principal activity of a Receptionist is to receive and orient phone calls towards different services and employees of the company. Receptionists are also in charge of handling faxes, and may also be asked to take charge of secretarial tasks.
Office and clerical assignments are the daily routine of a Receptionist, and a good presentation and having a joyful and enthusiastic personality are very well perceived in this job, since a Receptionist is very often in direct contact with the business’s client base.
The first duty of a Receptionist is to take care of answering phone calls and faxes, answering the client’s requests, redirecting their calls to co-workers and do secretarial work and administrative tasks. A good Receptionist needs the following skills:
- A smiley and chatty personality
- Good oral and written communication skills
- Good typing capacities
- Multiple languages in some fields